The Four Cs: Culture, Communication, Conflict, Collaboration


Elizabeth Waetzig
CFO Change Matrix, LLC

Suganya Sockalingam
CEO Change Matrix, LLC

Certificates and CEUs:

  • National Board for Certified Counselors and Associates (NBCC)
  • The Association for Addiction Professionals (NAADAC)
  • IC&RC credentials (International Certification & Reciprocity Consortium) for substance abuse counselors by the Connecticut Certification Board, an IC&RC affiliate
  • Approved Continuing Education (ACE) - Association of Social Work Boards


As members of a variety of groups, we are expected to work together to achieve shared outcomes.  While at times we experience the full benefits of working collaboratively, too often we are frustrated in our ability to pursue a mutual purpose and mutual goals.  This training is designed to build organizational capacity for community leaders.  Combining best practices in collaboration, organizational development, team building, and conflict management, this interactive training offers strategies that will enhance performance and improve relationships and explore the impact of culture on collaboration and conflict and provide a framework to promote cross-cultural dialogue.


Leaders in complex and interdisciplinary systems.


  1. Participants will be able define collaboration
  2. Participants will identify the role of conflict in collaboration
  3. Participants will understand a framework for cross cultural dialogue


Please download and read the welcome letter for prework assignments.  

For more information visit the Change Matrix, LLC website.